AppleCare+ for HomePod

  • Apple-certified service and support

  • 24/7 priority access to technical support¹

  • Coverage for unlimited incidents of accidental damage protection²

  • Hardware coverage

    • Your HomePod
    • Unlimited incidents of accidental damage protection,² each subject to a $15 service fee plus applicable tax for HomePod mini or $39 service fee plus applicable tax for HomePod

  • Software support

    • Using AirPlay
    • Connecting to wireless networks
    • Questions about the Home app

  • Carry-in repair

    Take your HomePod to an Apple Store or Apple Authorized Service Provider.³

  • Express Replacement Service

    Apple will send a replacement device so you don’t have to wait for your repair.³

  • Mail-in repair

    Mail in your headphones using a prepaid shipping box provided by Apple.³

  • Buy Now

    Add AppleCare+ when you purchase headphones online or in the store.

    Add to your HomePod purchase 

  • Buy Later

    For devices bought at Switch Malaysia, AppleCare+ can be purchased either through mysupport.apple.com⁶ or directly on your device⁶ within 60 days of purchase.

Peace of mind with AppleCare+

  • We are an Apple Authorized Service Provider. Our technicians are Apple-trained, so you can trust us with all your Apple devices. We use genuine Apple parts to deliver Apple-certified repairs. Our repairs are guaranteed for 90 days or the remaining term of your Apple warranty or AppleCare+ coverage, whichever is longer.

Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.

 
Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. See terms for full details.

 
Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

 
Requires verification of your serial number and a remote diagnostic.

 
Requires inspection of device and proof of purchase.

 
Requires completion of a remote diagnostic and proof of purchase.

 
AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus/us/.

 
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc.