terms and conditions
• This promotional price is only available during the iPhone Battery Care campaign period from 5 January 2026 to 18 January 2026.
• This promotion is only available at Switch @ Low Yat Plaza and Switch @ AEON Mall Seremban 2.
• This battery promotion is limited to the first 500 customers and is valid while stocks last.
• This promotion is applicable only for battery replacement services and does not apply to other types of repairs.
• All purchases made during the campaign period are strictly non-refundable.
• Redemption and battery replacement appointments will take place between 19 January 2026 and 15 February 2026, strictly by appointment only.
• An appointment slot shall be assigned on the date of purchase.
• Repairs will be completed within 24 hours if the appointment is scheduled before 12:00 PM, unless additional issues are discovered during the repair process. Prices may be subject to change if further repairs are required.
• Customers are strongly advised to back up their data and “Find My iPhone” must be turn off prior to sending their device for repair. CG Computers Sdn Bhd shall not be held liable for any loss of data incurred during the repair process.
• Device condition will be noted at the point of pre-order; however, final service eligibility is subject to verification upon device submission.
• If accidental or liquid damage is detected, a quotation for whole unit or part replacement will be provided. If the quotation is declined, the deposit may be rebated as store credit for retail purchases.
• Devices found to have unauthorised modifications may not be eligible for service. In such cases, the deposit may be rebated as store credit for retail purchases.
• Any deposit made shall automatically convert into store credit if the repair service is not redeemed within two (2) months from the date of purchase.
• Any store credit issued shall be valid for one (1) month from the conversion date. If the store credit is not successfully redeemed within this validity period, the original pre-order payment shall be deemed forfeited and shall not be refundable, exchangeable, or redeemable, and subject to CG Computers Sdn Bhd’s prevailing terms and conditions.
• Replacement parts are ordered directly from Apple and are subject to availability. Delays may occur.
• Replacement parts are covered by a 90-day Apple Limited Warranty, or the remaining duration of the device’s original warranty—whichever is longer.
• CG Computers Sdn Bhd reserves the right to amend these Terms & Conditions at any time without prior notice.
