Service Centre Locations

Find your nearest service centre

Explore our service center locations throughout Malaysia.

Apple Authorized Service Provider
Switch @ Sunway Carnival Mall
Lot-GF-19A,Ground Floor, Sunway Carnival Mall,
Jalan, Todak Pusat Bandar Seberang Jaya,
13700 Pulau Pinang.
WhatsApp: 6016-7177591
Email: service@switch.com.my

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Gurney Paragon Mall
Lot L3.22, Level 3, Gurney Paragon Mall,
163D-3-22, Persiaran Gurney,
10250, Pulau Pinang
WhatsApp: 604-8996691
Email: service@switch.com.my

Business Hours: Tue-Sat, 10am-7pm.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Queensbay Mall
2F-110,111,112,113 & 113A, Queensbay Mall,
100, Persiaran Bayan Indah,
11900 Bayan Lepas, Pulau Pinang.
WhatsApp: 604-6455591
Email: service@switch.com.my

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Gravitas Business Park
B2-1-23A,
Lorong Pauh Jaya 1/3,
Taman Pauh Jaya,
13500, Permatang Pauh, Penang
WhatsApp: 604-3839868
Email: service@switch.com.my

Business Hours: Tue-Sat, 10am-7pm.
Closed on Sunday, Monday & Public Holidays.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Alor Star Mall
2-888, G06,
Alor Star Mall,
Kawasan Perusahaan Tandop Baru,
05400, Alor Star, Kedah
WhatsApp: 604-7725592
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Village Mall
G-5, Ground Floor,
Legenda Village Mall,
Kawasan Perusahaan Tandop Baru,
08000, Sungai Petani, Kedah
WhatsApp: 604-4240590
Email: service@switch.com.my

Business Hours: Mon-Sat, 10.30am-6.30pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Taiping Sentral Mall
Lot No. G-12&13, Ground Floor,
Taiping Sentral Mall,
No. 36, Jln Istana Larut,
34000, Taiping, Perak
WhatsApp: 6016-4303591
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Kota Bharu
PT 493 , Tingkat Bawah,
Jambatan Sultan Yahya Petra,
Rumah Kedai Lembah Sireh,
15050, Kota Bharu, Kelantan
WhatsApp: 609-7470437
Email: service@switch.com.my

Business Hours: Sat-Thus, 10am-6pm.
Closed on Friday & Public Holidays.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ East Coast Mall
L1-18/19,
East Coast Mall,
Jalan Putra Square 6,
Putra Square,
25200, Kuantan, Pahang
WhatsApp: 6016-8107591
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Kuala Terengganu
Ground Floor,
Digital Gallery, TD1303,
Jalan Sultan Zainal Abidin,
20000, Kuala Terengganu, Terengganu
WhatsApp: 609-6250603
Email: service@switch.com.my

Business Hours: Sat-Thus, 10am-6pm.
Closed on Friday & Public Holidays.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Paradigm Mall, Johor Bahru
Mall GF-75 ,
Ground Floor, Paradigm Mall Johor Bahru,
Jalan Skudai, 81200, Johor Bahru
WhatsApp: 607-2910043
Email: service@switch.com.my

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Johor Taman Eco Botani
No. 19, Jalan Eko Botani 3/5,
Taman Eko Botani,
79100, Iskandar Puteri, Johor
WhatsApp: 607-5539712
Email: service@switch.com.my

Business Hours: Tue-Sat, 10am-7pm.
Closed on Sunday, Monday & Public Holidays.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ AEON Mall Seremban 2
Lot F06,
Aeon Mall Seremban 2,
112, Persiaran S2 B1,
Seremban 2,
70300, Seremban, Negeri Sembilan
WhatsApp: 6016-8277591
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Aeon Mall Nilai
No. 2, Lot: F15, First Floor,
Pusat Beli-Belah AEON Nilai,
Persiaran Pusat Bandar,
Putra Point, Putra Nilai,
71800, Nilai, Negeri Sembilan
WhatsApp: 606-7953895
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Suria Sabah
G-9 & G-75, Ground Floor,
Suria Sabah Shopping Mall,
Jalan Tun Fuad Stephens,
88000, Kota Kinabalu, Sabah
WhatsApp: 6010-2061718
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ Imago Shopping Mall
G-54 & 55, Ground Floor,
Imago Shopping Mall, KK Times Square,
Phase 2 Off Coastal Highway,
88100, Kota Kinabalu, Sabah
WhatsApp: 6088-277880
Email: service@switch.com.my

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
★New
Apple Authorized Service Provider
Switch @ Prima Square
First Floor, Lot 140, Block 14,
Prima Square (Phase 2),
Batu 4, Jalan Utara,
90000 Sandakan, Sabah.
WhatsApp: 6012-8443181
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats

Apple Authorized Service Provider
Switch @ Tawau
MPT 16071, Mile 4,
Jalan Apas,
91000, Tawau, Sabah
WhatsApp: 6016-8400591
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ tHe Spring Kuching
Lot G19 & 20,
tHe Spring Shopping Mall,
Jalan Simpang Tiga,
93350 Kuching, Sarawak.
WhatsApp: 608-2547882
Email: service@switch.com.my

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Apple Authorized Service Provider
Switch @ SOHO Kuching
Soho East,
Sublot 26 Ground Floor, Lot 188,
Jalan Wan Alwi Lrg 5 ,
93350, Kuching, Sarawak
WhatsApp: 6082-361296
Email: service@switch.com.my

Business Hours: Mon-Fri, 10am-6pm.
Closed on Saturday, Sunday & Public Holidays.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats
Repair Drop-off Point
Switch @ The Spring Bintulu
Lot No. F18, First Floor,
The Spring Shopping Mall,
Lot 4282, Jalan Tun Razak
97000, Bintulu, Sarawak
WhatsApp: 608-6343255
Email: service@switch.com.my

Business Hours: Mon-Sun, 10am-10pm.

Drop-off Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats

! Drop-off only
Apple Authorized Service Provider
Switch @ Permaisuri Imperial City Mall
Lot PICM SF 23, Second Floor,
Permaisuri Imperial City Mall,
Jalan Merpati,
98000, Miri, Sarawak
WhatsApp: 6016-7497591
Email: service@switch.com.my

Business Hours: Mon-Sat, 10am-6pm.
Closed on Sunday.

Service Products: iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, iPod, Beats

Make an Appointment for Service/Repair.

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Service Centre Closure Notification

National Day holiday

  • Penang

    @ Gravitas Business Park
    Close on 30/08/2025 (Saturday)
    Operations resume on     2/09/2025 (Tuesday)

  • Johor

    @ Johor Bahru Taman Eko Botani
    Close on 30/08/2025 (Saturday)
    Operations resume on     2/09/2025 (Tuesday)

  • Kelantan

    @ Kota Bharu
    Close on 31/08/2025 (Sunday)
    Operations resume on     1/09/2025 (Monday)

  • Terengganu

    @ Terengganu
    Close on 31/08/2025 (Sunday)
    Operations resume on     1/09/2025 (Monday)

  • Sarawak

    @ Kuching
    Close on 1/09/2025 (Monday)
    Operations resume on     2/09/2025 (Tuesday)